Grandproductscompany.com :: Frequently Asked Questions

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Frequently Asked Questions

Based on your feedback and our experience, we have developed a list of Frequently Asked Questions. For help, please click on a list of questions and see the answers.

Where are WESTPOINT products from?
Who distributes WESTPOINT in Nigeria?
What about after sales services?
Are WESTPOINT Products tropicalised?
Where are XPER products from?
Who distributes XPER in Nigeria?
What about after sales sevices?
Are XPER products tropicalised?
Where are LOEWE products from?
Why are LOEWE products very expensive?
What about maintenance for LOEWE products?
Where are ELEMAX generators from?
What capacities of the ELEMAX do you have?
What type of Gas/fuel does ELEMAX use?
What about maintenance of ELEMAX products?
Do images of products and features seen in this site look exactly the same physically?

Comments and Additional Questions

Do you have additional questions or comments? Contact us via email.

Question: Where are WESTPOINT products from?

Answer: WESTPOINT is distributed by CFEE of France.

Question: Who distributes WESTPOINT in Nigeria?

Answer: WESPOINT is distributed in Nigeria by Grand Products Co. Ltd and
its dealers.

Question: What about after-sales services?

Answer: WESTPOINT products are warranteed against manufacturer's defect.
Spare parts are readily available and maintenance workshopa are
run by Grand Products Co. Ltd and its dealers nationwide

Question: Are WESTPOINT products tropicalised?

Answer: Yes. The airconditioners and refrigerators are designed for
ambient temperatures of 46 degree centigrade

Question: Do images of products and features seen in this site look exactly the same physically?

Answer: No they may not necesaarily look as they appeared in this site. The reason is that as we continually imrove on products and services quality, we may not all the time reflect every changes made on the products in the Website.


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